Help
Questions, answered.
What comes with Torrento?
The Torrento Cleaning Kit: the washer, a rechargeable battery, a 5m water hose and a 6-in-1 multi-spray nozzle.
How does Torrento work?
Fill the tank or drop the hose into a bucket, connect the nozzle and click the trigger. There is no setup beyond that.
Do I need a power outlet or a tap?
Neither. It runs on the included rechargeable battery and draws water from any container, so it works away from the house.
Where can I use it?
Cars, patios, decking, bikes, outdoor furniture, garden tools and pet washing. It is built for everyday jobs, not for stripping paint.
Is it strong enough to replace a full-size pressure washer?
For everyday cleaning, yes. For heavy-duty work like stripping render or deep-cleaning a driveway, a corded machine is still the right tool.
How long does shipping take?
Shipping is free within the US. You will receive a tracking link by email as soon as your order leaves the warehouse.
How do I track my order?
Every order gets a tracking link by email. You can also reach us at any time and we will look it up for you.
What is the return policy?
If it is not right for you, contact us within 90 days of delivery for a full refund.
Is there a warranty?
Yes — a 1-year warranty covering the battery and the motor.
How do I get in touch?
Use the contact page and we will get back to you. Real people, not a ticket queue.